We are open! Let Smile together!

     Your peace of mind and health comes first! Our hope is that this message finds you and your family safe and well. We value each patient and their families. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety. 

    Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

     Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again at “curbside check-in” before you enter the office.
  • Our office waiting room will be closed. We will now offer “CURBSIDE CHECK-IN”. Please remain in your car and call us when you’re in the parking lot to check-in. 
  • Only the patient will be allowed into the building. Guardian of minors or caretakers are also allowed inside of the building.
  • Doors will be opened to minimize surface contacts.
  • We will be taking your temperature with a contact-less thermometer before you enter.
  • We have hand sanitizer that we will ask you to use when you enter the office and before you leave the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • Appointments will be managed to allow for social distancing between patients. This might mean that you’re offered fewer options for scheduling your appointment.

     We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you and every patient safe in our practice. To make an appointment, please call our office at 504-227-8577.

     Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

“Individually we are a drop, together we are the ocean!”

With love, Cuong, Fen, and your Oak Tree family

Important Information Regarding COVID-19

     Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus or you have been in contact with someone who was tested positive for coronavirus. 

We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: